At Utkalika, our primary focus is to provide you with the best possible shopping experience and top-quality handcrafted products. Please take a moment to familiarize yourself with our Refund and Cancellation Policy to understand how we handle cancellations and refunds:
- Refund Policy: We do not offer refunds for any of our products. Our policy only covers replacements in case of damaged items or deliver of wrong items. If you receive a damaged item or wrong item, we will replace it for you. Please refer to our Replacement Policy for more details.
- Cancellation Policy: Once an order is processed by Utkalika, it cannot be cancelled. This is because our team immediately begins the process of preparing and shipping your handmade products to ensure timely delivery. We kindly ask our customers to review their orders carefully before confirming their purchase to avoid any inconveniences.